PEACE OF MIND

We've partnered with Swap Protect to bring you premium peace of mind when shopping at No Emotions.

Simply check out with Swap Protect, and if your package does not reach you, in perfect condition, we'll replace or refund your order within 48 hours of submitting your claim.

Plus, every shipment you Swap Protect becomes carbon neutral with Tree Nation 🌲

Submit a claim

HOW IT WORKS

01. ORDER & PROTECT

Opt-in for Swap Protect when checking out your order as normal. The insurance amount is calculated based on your basket total. If you don't want to protect your parcel, simply remove Swap Protect from your basket at checkout.

02. TRACK

Once your order is on its way to you, keep an eye on your shipment throughout it's journey. If your parcel is marked as delivered but has gone missing or is presumed lost, this is where Swap Protect has your back.

03. MAKE A CLAIM

Things don't always go to plan. If you need a make a claim, simply visit our portal, fill out your details and then follow the simple steps for a quick and easy resolution.

Submit a claim

EASY CLAIMS

Shop with 100% confidence by protecting your parcel with Swap Protect

FAST REPLACEMENTS

If your parcel goes missing, Swap Protect will arrange a replacement immediately

NET ZERO SHIPPING

Swap Protect offsets CO2 from logistics purchase by planting a tree every time you use it