Jumpers & Cardigans
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frequently asked questions
How do I know which size to order?
We recommend checking our detailed size guide for measurements and fit notes on each individual design. These are shown in cm's & inches so you can see exactly how each design will work for you.
If you’re between sizes or unsure, our customer care team is always happy to advise.
What fabrics are used in your collections?
We work with a considered range of fabrics chosen for how they look, feel and wear. This includes natural fibres such as silk and wool, as well as carefully selected blends where they enhance drape, structure, or longevity. Fabric details are listed on each product page.
How fast do you ship?
UK orders are shipped with Royal Mail Tracked 48 and typically arrive within 2 working days.
UK Express Delivery is available via Royal Mail Next Day, with delivery by 1pm.
International orders are shipped with FedEx Priority. Delivery times and costs are clearly shown at checkout.
Do you offer returns or exchanges?
Full-priced items can be returned within 14 days of purchase, provided they’re unworn and in original condition with tags attached. Returns are processed through our returns portal and incur a £3 fee, deducted from your refund.
Exchanges are free of charge and can be made for the same or a different item.
Sale items are not eligible for refund but can be returned for store credit.
Are your products ethically made?
We take a considered, low-waste approach to production.
Collections are made in small batches to minimise excess stock, using durable fabrics designed to last. We keep sampling to a minimum and package orders using compostable garment bags, recyclable mailers, and recycled paper goods.
Rather than over-produce, we focus on doing less — and doing it well.